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FAQ'S
Terms and Conditions
Curious about the ins and outs of hiring Face Paint Party?
Explore our FAQs for quick answers to common inquiries and review our terms and conditions for a clear understanding of our hiring process.
If you still have questions, don't hesitate to contact us for further clarification. We're dedicated to ensuring your experience with us is seamless and enjoyable!
How many guests can be painted per hour?
An average of 10-12 guests can be painted per hour.
What kind of paint do you use?
We only use FDA approved, cosmetic grade face paints, such as Fusion, Dimond FX, TAG.
How to remove face paint?
The paint is specifically designed to be gentle on skin, therefor does come off easily. Just use warm water and mild face soap. If the colour persist use coconut oil. Do not use alcohol, harsh make up removers or strong soap, as they irritate the skin.
If the child has sensitive skin please discuss that with artist before child is painted. Ask for patch test 1/5 hour in advance.
Is face paint safe for children under 3 years of age?
Face paint may not be safe for children under 3 years of age as their immune systems are still developing. Please prioritise the well-being of our little ones and consider age -appropriate alternatives for a safe experience.
I'm feeling run down or unwell, can I still get my face painted?
If you suffer from cold sores, coughing, sneezing, or have open wounds in the intended painting area, please refrain from face painting. Ensuring a healthy and hygienic environment is crucial for everyone’s well-being.
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Can my child be photographed?
Photographs may be taken of children during the event, and the artist will seek permission from parents to use these photos for advertising purposes. Respecting privacy and obtaining consent are priotised in capturing and utilising images from the event.
When do we pay and how do you accept payment?
Once you are ready to proceed with your booking, we will contact you for confirmation. Following that, we will send you a booking form that outlines all payment details and includes the comprehensive terms and conditions. Feel free to review the provided information, and if you have any questions,we are here to assist. Thank you for choosing our services for your upcoming event!
What is your service area?
Our service area extends to a radius of 25km from Gungahlin, Canberra. If you have any questions or requests outside this range, feel free to inquire for more information.
Terms and Conditions
Venue condition: The client agrees to ensure a safe and suitable working environment for the artist, including adequate lighting and a shaded area.
Breaks: The artist will have a paid break of 5-10 minutes every 2 hours and will have access to bathroom facilities for their convenience.
Travel and parking: Please be aware that travel cost may apply for events exceeding 25km from Gungahlin. Additionally, parking fees may be added to total cost if incurred. Please make sure there is parking available on the venue as this might affect the time of starting.
Booking fee: A booking fee is required to hold the date and will be applied as a credit toward the hourly rate.Payment terms:To secure your booking, a non refundable deposit of $50 is required and can be made through bank transfer. The remaining balance is due on the date of the event and can be settled either in cash or through bank transfer. Thank you for your understanding and cooperation.
Cancellation policy: In the event of cancellation within less than 14 days prior to the scheduled date, the deposit will not be refunded. However, it can be applied to future bookings within a one year period. We appreciate your understanding, and in case of any changes, please notify us within the specified timeframe.
Outdoor Event Advisory: If your event is scheduled to be outdoors, it is strongly advised to have an indoor backup plan in case of adverse weather conditions. Please note that neither the event fee nor the booking fee will be refunded if the provision of entertainment services becomes impossible due to the client's failure to plan an indoor backup in the event of bad weather. We appreciate your understanding and preparedness for unforeseen circumstances.
Cancellation by the artist: Should the artist have to cancel (due to illness, or emergency) the entire fee, including the generally non refundable deposit, will be refunded to client.
Overtime: Anytime beyond that which was booked will be billed at a rate of $100 per hour or $50 per half an hour.